Welcome to JUNTAY BUSINESS LLC (“we,” “our,” or “us”). By accessing or using our website, services, or products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our services. If you do not agree to these terms, you may not access or use our services.
Introduction
JUNTAY BUSINESS LLC is an e-commerce and shipping logistics company based in the United States, serving customers both locally and internationally, particularly in Africa. Our mission is to bridge the gap between the USA and the Democratic Republic of Congo (DRC) by providing high-quality products and efficient shipping services.
Definitions
“Customer” refers to any individual or entity accessing our services or purchasing our products.
“Products” refers to the items available for sale on our platform, including but not limited to electronics, fashion apparel, footwear, and fragrances.
“Services” refers to our offerings, including product sales, international shipping, and personal shopping assistance.
Eligibility
You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements.
Use of Services
Product Sales
All product listings are subject to availability. We reserve the right to modify, discontinue, or remove any product without prior notice.
Prices are listed in USD and are subject to change without notice.
International Shipping
We provide shipping services from the USA to the DRC. Estimated delivery time is one week, subject to customs clearance and other unforeseen delays.
Customers are responsible for providing accurate shipping addresses. We are not liable for delays or losses due to incorrect information.
Personal Shopping Assistance
This service includes sourcing, packing, and shipping products on behalf of customers.
Additional fees may apply for customized services.
Payment Terms
Payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as specified on our website.
All transactions are processed securely, and we do not store payment information.
Customers are responsible for any applicable taxes, duties, or fees related to their purchase and shipment.
Order Cancellations and Modifications
Orders can be canceled or modified within 24 hours of placement. After this period, cancellations or changes may not be possible.
Refunds for canceled orders will be processed within 7-10 business days, depending on the payment method.
Returns and Refunds
Product Returns
Products may be returned within 14 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase.
Shipping costs for returns are the customer’s responsibility unless the return is due to a product defect or error on our part.
Refunds
Refunds will be issued for eligible returns within 7-10 business days after the returned item is received and inspected.
Refunds will be credited to the original payment method.
Shipping Policies
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, natural disasters, or other factors beyond our control.
Customers are responsible for all import duties, taxes, and other fees associated with international shipping.
We reserve the right to refuse shipment to certain locations based on restrictions or risks.
Liability and Disclaimers
JUNTAY BUSINESS LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
We make no warranties, expressed or implied, regarding the quality, fitness, or merchantability of our products beyond what is stated.
Customers are responsible for ensuring that their use of our products complies with local laws and regulations.
Intellectual Property
All content on our website, including text, images, and logos, is the property of JUNTAY BUSINESS LLC and is protected by copyright laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
Privacy Policy
We value your privacy and handle your personal information in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
Changes to Terms and Conditions
JUNTAY BUSINESS LLC reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.
Continued use of our services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These terms and conditions are governed by the laws of the United States, without regard to its conflict of law principles.
Any disputes arising from these terms shall be resolved in the competent courts of the United States.
Contact Information
For questions or concerns regarding these terms, please contact us at:
Email: info@juntay.shop
Phone: 000 123 456
Address: Abc , Place, 123
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing JUNTAY BUSINESS LLC!
