FREQUENTLY ASKED QUESTIONS
We guarantee that all orders from the USA to the DRC are delivered within just one week. Our reliable logistics network ensures fast and secure delivery to your doorstep.
Yes! Once your order is shipped, we provide tracking details so you can easily monitor its journey until it reaches you. We keep you updated at every step of the way.
Yes, we offer international shipping for a wide range of products, including electronics, fashion apparel, footwear, fragrances, and more. If you have any specific product in mind, feel free to contact us for more information.
We offer personalized shopping assistance where our team can help you choose products, source items, pack, and ship them to you. Just reach out to us, and we’ll guide you through the process!
We take quality control seriously. However, if you receive a damaged or incorrect item, please contact our customer support team within 48 hours. We will promptly resolve the issue by either sending a replacement or issuing a refund.